Free 5 Minute Audit

If you want to check that your organisation's communications plans are in tip top shape for post election Britain, then complete this simple, free audit. It's the first step in building your communications plans and getting the results you want.

1. Your plans  

Does your organisation have an annual communications plan, which supports and helps deliver the corporate strategy/business plan?

Communications priorities are assessed and evaluated every 12 months as part of the organisation's business planning processes
There is a communications plan developed to manage the work of the communications team
There is no overall communications plan

2. Your people  

Do you regularly ask the staff in your organisation what they think about communications with them?

There is a staff survey/regular survey in place and the feedback from that is used to improve communications
There isn't a regular survey, but there are ad hoc ways we ask our staff what they think
We respond to feedback from individuals/managers as and when we get it

3. Your reputation  

Do you regularly assess the risks to your organisation's reputation?

Risk assessment is part of the communications planning processes already in place
There is a risk management process in the organisation as a whole, not specifically for communications/reputation
There is no regular risk assessment process for communications/reputation
Other

If "other", please describe:

4. Feedback  

Do you regularly check what your stakeholders/customers/service users think about your organisation?

There are regular surveys and feedback mechanisms in place for all target audiences
There are no regular surveys in place, but we look at individual comments and communications when we get them
There are no mechanisms set up to do this

How do you use this feedback?

5. In a crisis  

Can journalists and media organisations contact you 24/7?

Journalists can have direct access to a member of the communications team at any time
Journalists can speak to an on call manager via the switchboard out of hours
Out of hours journalists can leave a message
Other

If "other", please describe: